SMS Messaging Terms - LocalGiant
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SMS Messaging Terms

LocalGiant, LLC — SMS Messaging Terms & Conditions and General Terms of Service
Last updated: September 16, 2026

These terms explain LocalGiant’s SMS messaging program and use of our website. For information about personal information, see our Privacy Policy.

SMS Messaging Terms & Conditions

1. Program Description and Consent

LocalGiant offers an SMS messaging program for clients and prospective clients who choose to receive text messages from us. Messages may include consultation confirmations and reminders, scheduling changes, responses to inquiries, onboarding communications, requests for project information, campaign or service updates, follow-ups, review requests, and customer support.

By providing your mobile number and separately opting in to receive text messages from LocalGiant, you consent to recurring SMS messages about the program described at the point of opt-in. Providing a phone number alone, submitting a general inquiry, or agreeing to website terms does not constitute SMS consent. Consent to receive text messages is not a condition of purchasing any product or service.

You may opt in through a website form, consultation request, client onboarding form, or another process that clearly requests your agreement to SMS communications. Promotional messages, if offered, require the applicable separate consent and are not included solely because you request service or support.

2. Message Frequency

Message frequency varies based on your requests, scheduled consultations, active projects, communication preferences, and interactions with LocalGiant. You may receive more messages while arranging a consultation, completing onboarding, or coordinating an active service request.

3. Message Content

Text messages are intended for routine business communications and convenience. Please do not send passwords, account access credentials, payment-card information, confidential client records, or other sensitive information by SMS. Contact LocalGiant to arrange an appropriate method for sharing sensitive business information. SMS is not a guaranteed real-time support channel.

4. Cancellation Instructions

You can stop receiving text messages at any time by replying STOP to a LocalGiant message. You may also contact us using the phone number or email address below to withdraw consent.

After opting out, you may receive one final message confirming your request. No further messages will be sent through the SMS program unless you opt in again. To rejoin, complete an opt-in process that clearly requests your consent to receive SMS messages.

5. Help and Support

For assistance with the SMS program, reply HELP to a LocalGiant message or contact us directly:

LocalGiant, LLC
Phone: (888) 210-5665
Email: [email protected]

6. Message and Data Rates

Message and data rates may apply to messages sent to you and messages you send to LocalGiant. Charges depend on your wireless carrier and service plan. Contact your wireless provider with questions about your text or data plan.

7. Carrier Liability

Wireless carriers are not liable for delayed, failed, or undelivered messages. Message delivery is not guaranteed.

8. Carrier Availability

Participation requires a mobile number capable of receiving SMS messages. Availability and delivery depend on your carrier, device, service plan, and network conditions. Not all carriers or services may be supported.

9. Eligibility

You must be at least 18 years old and be the account holder or an authorized user of the mobile number you provide. If you participate on behalf of a business, you must have authority to provide that business’s information and manage the related communications. Please notify us if your mobile number changes or you are no longer authorized to use it.

10. Privacy

Information provided through our forms and communications may include your name, business name, email address, phone number, mailing address, and information about your inquiry or project. SMS consent applies to the LocalGiant messaging program you selected and does not authorize unrelated parties to send you marketing messages. Please review our Privacy Policy for information about how we collect, use, and protect personal information.

11. Messaging Standards

LocalGiant’s SMS program is intended to operate in accordance with applicable consent, privacy, and messaging requirements. We respect your communication preferences and requests to stop messages. Contact us if you believe you have received a message in error.

General Terms of Service

1. Acceptance of Terms

This website is owned and operated by LocalGiant, LLC. By using the website, you agree to these General Terms of Service and applicable terms for the features you use. Our Privacy Policy describes our information practices. If you do not agree to these terms, please do not use the website. SMS participation requires a separate opt-in as described above.

2. Changes to These Terms

LocalGiant may update these terms from time to time. Revisions will be posted on this page with an updated date. Continued website use after changes take effect constitutes acceptance to the extent permitted by law. An update to these terms does not, by itself, provide consent to new categories of text messages.

3. Website Use

The website provides information about LocalGiant’s marketing services and allows businesses to contact us, request consultations, and access service-related resources. Use the website only for lawful purposes. Do not interfere with its operation, security, or availability, attempt unauthorized access, or submit harmful or misleading material.

4. Website Information and Client Relationships

Website content is provided for general informational purposes. Marketing examples, case studies, and past results do not guarantee a particular result for your business. Submitting an inquiry or communicating through the website does not, by itself, create a client relationship or establish the scope or price of services. Services, eligibility, fees, performance commitments, and deliverables are governed by the applicable written agreement with LocalGiant. If these website terms conflict with a signed service agreement, that agreement controls the services it covers.

5. Consultations and Communications

A consultation or service request does not guarantee scheduling availability or acceptance as a client. Our team may contact you to confirm details or discuss available options. Do not send passwords, payment-card details, or confidential business or customer records through ordinary website contact forms or SMS. Contact us to arrange an appropriate transfer method.

6. Intellectual Property Rights

Website text, graphics, images, logos, design elements, and other materials belong to LocalGiant or its licensors and are protected by applicable intellectual property laws. You may view and print individual pages for personal reference or internal evaluation of our services, provided you retain copyright and proprietary notices. You may not reproduce, republish, sell, distribute, or create derivative works from website content without prior written permission, except as permitted by law. Rights in client deliverables are governed by the applicable service agreement.

7. User Submissions

You must have the right to provide information or materials you submit to LocalGiant. You authorize us to use those materials as reasonably necessary to respond to your request or provide agreed services, subject to our Privacy Policy and any applicable agreement. Sending us an inquiry, confidential business information, or project materials does not by itself authorize their public use in advertising. Use of client names, logos, testimonials, and case studies is subject to the applicable permission or agreement.

8. Third-Party Links

The website may link to third-party websites, tools, and services. LocalGiant does not control those third parties or their content, privacy practices, or terms. A link does not necessarily constitute an endorsement. Your use of a third-party service is governed by that provider’s terms and policies.

9. Online Payments and Third-Party Services

If you use a payment processor, scheduling service, advertising platform, or other third-party tool made available in connection with our services, additional provider terms may apply. LocalGiant does not guarantee the availability or performance of third-party systems. Fees, billing, advertising budgets, cancellation rights, and other service-specific obligations are governed by your applicable service agreement and payment terms.

10. Privacy

Please review our Privacy Policy to understand how information may be collected, used, and protected when you interact with LocalGiant.

11. Disclaimer of Warranties

The website and its informational content are provided “as is” and “as available.” To the fullest extent permitted by law, LocalGiant disclaims express and implied warranties concerning the website, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free access. This provision does not alter express commitments in a signed service agreement or rights that cannot lawfully be excluded.

12. Limitation of Liability

To the fullest extent permitted by law, LocalGiant and its owners, employees, contractors, affiliates, and agents are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of, or inability to use, the website or third-party links. Nothing in these terms excludes liability or remedies that cannot be excluded under applicable law. Liability relating to purchased services is governed by the applicable service agreement.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold LocalGiant and its personnel harmless from third-party claims, losses, and reasonable expenses arising from your unlawful use of the website, infringement of another party’s rights, or material violation of these terms. This provision does not require indemnification for LocalGiant’s own unlawful conduct.

14. Termination of Website Access

LocalGiant may restrict or suspend website access if necessary to address unlawful conduct, a violation of these terms, or a threat to website security or operation. Termination or cancellation of paid services remains subject to the applicable service agreement.

15. Governing Law

These website terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise. Nothing in these terms limits mandatory legal protections or overrides a governing-law provision in a separate signed service agreement for the services it covers.

16. Contact Information

For questions about these terms, the SMS program, or our privacy practices, contact:

LocalGiant, LLC
155 East Boardwalk #402
Fort Collins, CO 80525
Phone: (888) 210-5665
Email: [email protected]

Using the website signifies acceptance of the applicable website terms. Participation in the SMS program requires your separate consent; you may withdraw that consent at any time.